Frequently Asked Questions
No, you don’t need a referral to see a Speech Pathologist. If you have concerns about your child’s speech, language, communication, literacy or feeding development, you can contact Leap Therapy Group directly to book an appointment. Our friendly team will take the time to discuss your concerns, answer any questions, and help you determine whether speech pathology is the right fit for your child’s needs.
Our Speech Pathologists are registered with Medicare and all major private health funds. We also provide services for children with self-managed and plan-managed NDIS funding.
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Depending on your family's circumstances, you may be able to claim rebates through:
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Medicare: Your GP or Paediatrician may be able to provide a referral under a Chronic Condition Management Plan (CCMP) or an M10 Plan, allowing you to receive rebates for a set number of therapy sessions.
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Private Health Insurance: If your extras cover includes speech pathology, you may be eligible to claim part of your appointment fee. As rebates vary between funds and levels of cover, we recommend contacting your health fund to check your eligibility.
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NDIS: Children with self-managed or plan-managed NDIS funding can access Speech Pathology services at Leap Therapy Group using their approved funding.
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For your convenience, we have HICAPS and EFTPOS available, allowing eligible Medicare and private health fund claims to be processed on the spot wherever possible.
We understand that family life can be busy and unexpected situations can arise.
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If you need to cancel or reschedule your appointment, please let us know at least 48 hours in advance to avoid a cancellation fee. You can contact our team by phone or email at info@leaptherapygroup.com.au.
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Appointments cancelled with less than 48 hours' notice, or missed without notice, will incur a cancellation fee.
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To ensure fair access to ongoing therapy, families who cancel more than two appointments within a three month block may have their regular appointment time offered to another family on our waitlist. Our admin staff are easy and happy to work with families to find a more suitable appointment time if the current appointment day/ time is challenging for your family.
At Leap Therapy Group, we believe every child is unique. That's why we take a holistic approach, supporting not only your child's speech and language skills, but also their confidence, relationships and participation in everyday life.
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Our Speech Pathologists work collaboratively to provide consistent, evidence-based therapy that is tailored to each child's individual strengths, goals and interests.
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We are committed to:
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Making therapy engaging, fun and motivating so children look forward to their sessions.
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Working in partnership with families, educators and other health professionals to support progress across home, school and the community.
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Providing evidence-based therapy, with our team regularly participating in ongoing professional development to ensure we deliver the highest standard of care.
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Our goal is to create a positive, supportive environment where children can thrive and families feel confident, informed and involved every step of the way.
Every child’s speech and language journey is different, so the length of therapy will vary depending on your child’s individual needs, goals and progress.
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The amount of time a child may need Speech Pathology support can depend on factors such as:
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Their specific communication difficulties and therapy goals
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Their engagement and participation during sessions
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Their learning style and any additional diagnoses or developmental needs
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The consistency of practice and support they receive between sessions
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Family involvement plays an important role in helping children build new skills. Practising strategies at home and using communication skills in everyday activities can support progress and help your child get the most out of Speech Pathology therapy.
Your child’s first Speech Pathology appointment is an assessment designed to help us understand their communication strengths, areas of difficulty and individual needs. This allows our Speech Pathologists to develop personalised therapy goals and recommendations that are right for your child.
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The initial assessment may include:
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A discussion about your child’s development, communication history, family background and any relevant medical information
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Time for your child to become comfortable with their Speech Pathologist and build rapport
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Play-based activities and/or standardised assessments to understand your child’s speech, language, literacy, communication or feeding skills compared with other children of a similar age
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A written assessment report outlining results, recommendations and next steps
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With your permission, this report can be shared with your child’s GP, specialists, educators and other professionals involved in their care. This helps ensure everyone is working together to support your child’s development.

Contact us to get in touch with our expert team.