FAQ
Do I need a referral?
No. You do not need a referral to see a Speech Pathologist or Occupational Therapist. If you have any concerns about your child's development, call us at Leap and we will be able to discuss whether our Therapists can be of help for your child.
What rebates can I obtain?
The Therapists at Leap Therapy Group are all registered providers with Medicare, all Health Funds. We also provide services to clients who are plan managed or self managed under the National Disability Insurance Scheme (NDIS). The clinic has a EFTPOS / HICAPS machine so that our clients can claim immediately. Families may be able to access rebates and funding through:
Medicare : GPs and Paediatricians may be able to provide a client with plans such as a Chronic Disease Management Plan (CDM) which will allow the client to obtain Medicare rebates for a number of sessions.
Health Funds: Each fund is different. Rebates will depend on which fund the client is with and what level of cover they have. Contact your Health Fund to enquire what your level of cover may be.
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National Disability Insurance Scheme: Clients with plan managed or self managed plans through the NDIS are able to receive Speech Pathology and Occupational Therapy services through Leap Therapy Group.
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What is Leap's cancellation policy?
We understand that family life can be busy and at times unexpected, and as a result, children may not be able to attend scheduled appointments.
We do ask that you contact us a minimum of 24 hours before your appointment to avoid cancellation fees. If you cannot call or leave a message please email info@leaptherapygroup.com.au. Families who fail to attend an appointment with no notice provided will be charged a cancellation fee of 100% of the scheduled appointment fee
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If you cancel more than 2 scheduled appointments per school term your appointment spot may be offered to another client on the waitlist for ongoing therapy.
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What makes Leap Therapy Different to other providers?
Leap Therapy Group is committed to providing services that treat your child holistically. Our Speech Pathologists and Occupational Therapist work closely together to ensure therapy sessions and each therapists skills are well-rounded. Many of our clients attend therapy for both Occupational Therapy and Speech Pathology. Therapists communicate about goals and progress and cross over in sessions wherever possible for clients that attend for both Therapies.
Therapists at Leap work hard to ensure therapy is a positive experience for our clients and are committed to working closely with their families. We ensure therapy is fun and motivating for each child. Our Therapists also undertake constant Professional Development to ensure our knowledge and Practice is based on up-to-date evidence.
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How long will my child need to attend therapy?
Every child is different. Length of services will depend on the child's difficulties, attention and engagement during sessions, cognitive ability and co-occurring difficulties. Home practise and family involvement is an important part of therapy and will help ensure a child learns new skills quickly.
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What will happen in the first appointment?
The first appointment with a Speech Pathologist will involve assessment of your child’s skills and needs. This is an important first step to ensure the Therapist understands where the breakdown in your child’s skills are in order to develop effective goals for therapy.
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The initial assessment appointment will include:​
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A discussion about your child’s history of development, family history and any relevant medical information.​
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Rapport building with your child.​
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Informal assessment through play or a standardized assessment to understand their skills compared to peers their age.​
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A report should then be included with their performance and recommendations. This is necessary for information to be shared with Drs, specialists and educators.​